Frequently Asked Questions
Who is ToolingBox?
We are a Chinese professional manufacturer for cutting inserts, focusing on solid CBN inserts, tipped CBN inserts, PCD inserts, carbide inserts for metalworking and woodworking industries.
Can I order the standard cutting inserts directly?
Yes, you may visit our "online store" and place the online order. Or you can inquire us via email email@example.com, we will send you online ordering link and invoice.
What payment types does ToolingBox accept?
Online Shopping/Sample order: Currently we only accept Paypal payment, you can use credit cards like Visa & Mastercard via your Paypal account.
B2B business: T/T by bank transferring
Are the store and website secure and will my email address be used for spam?
How can I get the wholesale price?
Please send us an inquiry via "request a quote" , or email via firstname.lastname@example.org with your interested cutting tool products and required Qty, we will offer you within 1-2 working days.
Can I customize the tools and inserts for B2B business?
Yes, of course. In fact 80% of our orders are produced according to customer orders. Just inquire us via "request a quote" , or email via email@example.com with your interested cutting tool products and required Qty, we will offer you within 1-2 working days.
What’s your average leading time for customized production?
Normally 7 working days for sample order if no stock, and 10-15 working days for mass order, but based on the different ordering Qty.
How can I get the technical support before ordering and after ordering?
Contact our customer service department at +86 10 52902905, often we can provide the assistance required. Also you can email us via firstname.lastname@example.org ,our technical support team will respond to you within 1-2 working days.