Frequently Asked Questions
Who is ToolingBox?
We are a Chinese professional manufacturer for cutting inserts, focusing on solid CBN inserts, tipped CBN inserts, PCD inserts, carbide inserts for metalworking and woodworking industries.
What payment types does ToolingBox accept?
Online Shopping/Sample order: Currently we only accept Paypal payment, you can use credit cards like Visa & Mastercard via your Paypal account.
B2B business: T/T by bank transferring
Are the store and website secure and will my email address be used for spam?
Can I customize the tools and inserts for B2B business?
What’s your average leading time for customized production?
Normally 7 working days for sample order if no stock, and 10-15 working days for mass order, but based on the different ordering Qty.
How can I get the technical support before ordering and after ordering?
Contact our customer service department at +86 10 52902905, often we can provide the assistance required. Also you can email us via email@example.com ,our technical support team will respond to you within 1-2 working days.